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Manufacturers' agent of quality equipment in the foodservice industry, representing internationally recognized brands in the greater New York Metro area.


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The right product for the right application. The equipment you use should solve the problems you have, not someone elseā€™s.

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šŸ”§ Unfulfilled Service Expectations šŸ”Œ

By | Company News, Food for thought | No Comments

Somewhere between a factory deciding that they’ll ship a sub-par product to be “fixed in the field” and an end-user proclaiming “get YOUR equipment out of here, and get me a new one” is a less polarizing alternative.

We’d all like to think that jobsite conditions are always as portrayed by those eager to move the process along, and that utilities are matched to the equipment delivered.

In a perfect world, installers would know what they’re doing, dealers and reps would survey sites, and manufacturers would administer the process fairly, leavingĀ service companiesĀ no need to demand credit cards to cover potentially non-warranty issues.

Briefly, more open &Ā honest communications and less quibbling would go a long way in fulfilling expectations.








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